Accountability

We take our responsibilities seriously

  • Mission Housing is the operating name of Mission Housing Ltd.

  • We are a Registered Society under the Co-operative and Community Benefit Society’s Act 2014 with charitable status.

  • We are registered with the Financial Conduct Authority (No. 17128R). We report annually to the FCA. However, we are not regulated by the FCA.

  • See our most recent Annual Report and Accounts, in the page footer.

  • We are members of the National Residential Landlords Association, and Judi Feasey (our Operations Manager and Company Secretary) is an accredited landlord with the London Landlords Accreditation Scheme. She is also a qualified company secretary.

  • We are part of the Housing Ombudsman Scheme – please see our Complaints Procedure for more information. Our complaints procedure is for any type of complaint you would like to make to Mission Housing, not just housing-related complaints.

  • Your privacy is important to us and we are committed to protecting it. Our privacy policy aims to clearly explain how and why we use the personal data you give us and demonstrates our compliance with current data protection legislation. If you would like to change your contact preferences or have any questions, please contact us.

“Mission Housing is a real blessing and joy - helping us to put personal savings to better use than we could alone, housing gospel partners in London who wouldn’t otherwise afford to live here.”

— Adam, a funder